SUB60 Couriers continues to operate and deliver freight on behalf of businesses that are open to trade as allowed by Government through the different Alert Levels.

Our delivery priority through the lockdown at Alert Level 3 and 4 continues to be, medical, pharmaceutical, educational and perishables (where ‘essentials’ can be prioritised – they are). Other freight will be delivered as and when resource allows.

Staffing and courier levels across the country are at reduced capacity – as we are needing to put COVID distancing protocols in place throughout our operation (to keep our people and the public safe). There may be additional time taken to deliver some of the freight that we are receiving that is not considered top priority – additionally, there may be a delay in standard response times to queries.

With this in mind please understand that there may be some slightly extended delivery times. We will do all we can to minimise delays.

Thank you for your patience and understanding as we are doing all we can to manage during challenging times and we will do all we can to assist in any way possible. We would also ask that you check your delivery points are open before booking a job, this will ensure you are not being charged for the attempted delivery and the items returned.

Please stay safe…

The SUB60 team.

SUB60 continues to focus on our people, customers and community during the COVID-19 pandemic. We are operating under the COVID-19 Alert Level 1 guidelines

Pick-ups – – Please continue to have a pick-up space available for our driver that is safely distanced from other people for contactless pick-ups.
Deliveries – Contactless deliveries will remain the norm for now.

There are no restrictions on the type of freight we can move at Alert Level 1.

There are no restrictions on the type of freight we can move through our network at Alert Level 2 and all pick ups and deliveries remain contactless.

Pick-ups – Please continue to have a pick-up space available for our driver that is safely distanced from other people for contactless pick-ups.
Deliveries – Contactless deliveries will remain the norm for now.

There are no restrictions on the type of freight we can move at Alert Level 2.

There are no restrictions on the type of freight we can move through our network at Alert Level 3.

Putting safety first means there may be additional time taken to deliver some freight and there may be a delay in standard response times to queries.

Pick-ups – Please continue to have a pick-up space available for our driver that is safely distanced from other people for contactless pick-ups.
Deliveries – Contactless deliveries will remain the norm for now.

There are no restrictions on the type of freight we can move at Alert Level 3

During Alert Level 4, courier services can only be used to deliver parcels containing essential items (for essential businesses as defined by the Government click here).

Senders are requested not to book any courier services for non-essential items while at Alert Level 4. It is the responsibility of users to ensure they follow Government guidelines when using courier services.

We understand this is a trying time for all, thank you for your understanding and patience. Stay safe.

At times like this, heroes come from the most unlikely places. There are many people and businesses that are changing what they do, to help our great country.

If you are an essential business and need some further support from one of our logistics experts – we have a dedicated team to get you moving fast.

P.S. We do need to emphasise that it is the sender’s responsibility to ensure that any items sent, conform to the Government’s guidelines of ‘essential services’.

Pick-ups – Please have a pick-up space available for our driver that is safely distanced from other people for contactless pick-ups.
Deliveries – Contactless deliveries are in place for all deliveries.